Notes

• This form is used for informing your requests to the hotel/ryokan.
• Please make sure that all the information that is given to us is correct. Mistakes in your personal details (telephone number, fax number and e-mail address) would cause communication problems.
• This reservation shall be valid only when both parties: theg uest and the hotel confirm the contents of the reservation.
• The answer by mail is sent only from the hotel that can use the email functionality.
• Please understand that your request may not be possible due to the following cases.
  1.Check-in date, number of guests, type of guest room and meals in the prescribed charge.
  2.Full ocupancy or closed day.
• Please understand that the answer from the hotel may be delayed due to circumstances.
• In case you don't recevie a reply from the hotel by e-mail, please make a direct inquiry to the hotel by telephone or fax.
• If you need to change or cancel your reservation, please make a direct contact to the hotel in person.